Connecticut’s COVID-19 business complaint form went live in May when the state began to reopen. The online form allows people to report a business for violating or failing to enforce state-ordered COVID safety rules.

The website is overseen by the Department of Economic and Community Development. I spoke with David Lehman, who is the department’s commissioner, about why the state felt the need to create the website and how they are using the information that’s being collected.

Adam Chiara

Adam Chiara is an associate professor of communication at the University of Hartford and a multimedia storyteller.