Attorney General George Jepsen is asking Wells Fargo to explain why it may have disclosed Social Security numbers of customers when it sent the bank copies of subpoenas as part of the Department of Social Services’ fraud investigation.
In a press release Jepsen said it is a violation of Connecticut law for individuals or entities entrusted with Social Security numbers to disclose them improperly.
“My initial review suggests that neither Connecticut nor federal law required Wells to disclose DSS’s subpoenas to the customers whose records were sought therein. Nor am I aware of any reason to conclude that Wells was prohibited from redacting other individuals’ information from subpoenas it chose to disclose to customers,” Jepsen wrote Wednesday in a letter to James M. Strother, Wells’ senior executive vice president and general counsel.
Jepsen asked the company to respond by next week “so that I may determine the appropriateness of Wells’ conduct and whether Wells must provide affected individuals with protections against identity theft or other harms.”
If a breach of customer information has occurred, Jepsen said, he would ask the company to provide affected customers with credit monitoring, identity theft insurance and security freeze reimbursement.
Assistant Attorney General Matthew Fitzsimmons is handling this matter for Jepsen.
Click here to read Jepsen’s letter to the bank